YONGJIA TONG BALL VALVE CO.,LTD.
Effective Date: 2025-12-16
Last Updated: 2025-12-16
Introduction
YONGJIA TONG BALL VALVE CO.,LTD. (referred to as "TONG BALL," "we," "us," or "our") is a professional manufacturer of ball valve components based in Oubei Town, renowned as China's "Pump and Valve Town." We respect and are committed to protecting the personal information and privacy of our customers, partners, website visitors, and other relevant parties ("you" or "user") who interact with us. This Privacy Policy aims to explain how we collect, use, disclose, and protect your personal information when you interact with us through our website (if any), business communications, negotiations, cooperation, and other related channels.
1. Information We Collect
We may collect your information in the following ways:
Information You Provide Directly: When you contact us proactively via phone, email, fax, online forms, trade show registrations, business inquiries, quotations, or by entering into cooperation, you may provide us with information such as your name, job title, company name, email address, phone number, mailing address, payment information (during transactions), and other business-related communication content.
Information Collected Automatically: If you visit our website, we or our service providers may automatically collect certain information through technologies like cookies, log files, etc. This may include your IP address, browser type, operating system, access times, pages viewed, and referring website addresses. This information is primarily used to analyze trends, administer the site, track user movements, and gather broad demographic information.
Information from Third Parties: Where permitted by law, we may obtain necessary business contact information from public commercial channels, partners, or trade show organizers.
2. How We Use Your Information
We may use the collected information for the following purposes:
To process your inquiries, order requests, and provide information about our products (e.g., valve balls, seats, stems) and services.
To communicate with you for business purposes, fulfill contractual obligations, deliver products, and provide customer support.
To improve our products, services, website, and marketing activities.
To send you information related to our business, new products, technical updates, or industry events (with your consent or where permitted by law).
For internal record keeping, data analysis, and auditing.
To comply with applicable laws, regulations, or respond to lawful legal processes.
3. Sharing and Disclosure of Your Information
We are committed to keeping your information confidential and will not sell, rent, or trade your personal information to any unrelated third parties, except in the following circumstances:
Service Provision: We may share necessary information with trusted third-party service providers who assist us in operating our business, such as logistics companies, payment processors, IT service providers, and marketing partners (subject to your consent). These providers are bound by confidentiality agreements and are only permitted to use the information to the extent necessary to provide the services.
Legal Requirements: We may disclose your information when required by law, regulation, legal process, or governmental request.
Protection of Rights and Safety: We may disclose information when necessary to protect the rights, property, or safety of YONGJIA TONG BALL VALVE CO.,LTD., our customers, or the public from harm.
Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy reorganization, your information may be disclosed or transferred as part of the transferred assets. We will ensure the recipient agrees to honor this Privacy Policy.
4. Information Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, secure network environments, data encryption (for sensitive information in transit and at rest), access controls, and employee privacy training. However, please note that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements. After the retention period, we will securely delete or anonymize your information.
6. Your Rights
Depending on your location and applicable data protection laws (such as the Personal Information Protection Law of China, GDPR, etc.), you may have certain rights regarding your personal information, which may include:
The right to access, correct, or update the personal information we hold about you.
The right to request deletion of your personal information (under certain conditions).
The right to restrict or object to our processing of your personal information.
The right to withdraw your previously given consent (if processing was based on consent).
The right to receive a copy of your personal information (data portability, where applicable).
To exercise these rights, or if you have any questions or complaints regarding this policy, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
7. Cross-Border Data Transfers
YONGJIA TONG BALL VALVE CO.,LTD. operates globally, including in the U.S., Spain, Italy, India, the U.A.E., Russia, Belarus, and other countries. Therefore, your information may be transferred to and processed on servers located outside your country of residence. The data protection laws in these countries may differ from those in your jurisdiction. When transferring your information across borders, we implement appropriate safeguards (such as contractual clauses) to protect it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. Any material changes will be posted on our website (if any) with an updated version and a revised "Effective Date" or "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy, please contact us at:
YONGJIA TONG BALL VALVE CO.,LTD.
Address: Anfeng Industrial zone, Oubei Town Wenzhou China
Email: sales@china-valve-ball.com
Phone: +86-13106135735
